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Articles in Category: What to expect from high-level technical content

What to Expect from High-Level Technical Content

March 26, 2019 by Christin

Outsourcing technical content services may be a smart move for your business. However, working with your agency to develop a proper technical content strategy is even smarter. The real question that most businesses have is how to determine and evaluate the technical writing delivered to meet business requirements.

High-quality content must have some markers or criteria through which developers can estimate the quality. Some businesses may use production metrics such as the number of pages or the hours it took. However, these businesses forget that the purpose of technical documentation is to close the chasm between the business and its customers.

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Filed Under: What to expect from high-level technical content

5 Reasons High-Quality Technical Content Is Really Hard to Find

March 12, 2019 by Christin

Technical content writing is not an easy thing to do. It is a skill that takes writers years of training in effective communication as well as technical communication. Engineers and developers often fall victim to the curse of knowledge, whereby they fully understand the technical concepts but fail to explain it to someone who is not an expert.

Turning technical jargon and long-form content into accurate and detailed explanations that a majority of people can understand is a talent in itself. Explaining technical topics well requires having the right people, a good process, thoughtful planning, and consistency. Getting all of these things right is not easy. This is why businesses and organisations often outsource technical writing services.

According to our experience, here are five reasons why high-quality content is rare.

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Filed Under: What to expect from high-level technical content

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